Job brief

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.

Responsibilities

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
Requirements
  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Familiarity with laws related to debt collection (e.g. FDCPA)
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • High school diploma; Associate’s/Bachelor’s degree is a plus

MODE OF APPLICATION: Interested applicant should forward updated CVs to the HR  through this email address:  azeptlogistic@gmail.com OR send application or bio data to the number under deck.

NOTE:Only those within Lagos should apply,and selected candidate will be contacted.