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Restaurant Manager

Posted on 30/07/18 6:19 by Ozonelight Concepts
salary ₦150000 per
location Lagos
time Full Time
Job Start Date: 4th May 2018
applications 18 Applications

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Requirements

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a managerStrong leadership, motivational and people skills

Acute financial management skills

Qualification

All interested candidates must possesss BSc degree in Business Administration; hospitality management or certificate in hotel management.

Mode of application

All qualified persons should forward their details to this address: mgt(dot)ozoneconcepts67(at)gmail(dot)com



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